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Dually Interactive Matching Network For Personalized Response Selection In Retrieval-based Chatbots

Jia-Chen Gu, Zhen-Hua Ling, Xiaodan Zhu, Quan Liu . Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP) 2019 – 54 citations

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Content Enrichment Datasets EMNLP Interdisciplinary Approaches Model Architecture

This paper proposes a dually interactive matching network (DIM) for presenting the personalities of dialogue agents in retrieval-based chatbots. This model develops from the interactive matching network (IMN) which models the matching degree between a context composed of multiple utterances and a response candidate. Compared with previous persona fusion approaches which enhance the representation of a context by calculating its similarity with a given persona, the DIM model adopts a dual matching architecture, which performs interactive matching between responses and contexts and between responses and personas respectively for ranking response candidates. Experimental results on PERSONA-CHAT dataset show that the DIM model outperforms its baseline model, i.e., IMN with persona fusion, by a margin of 14.5% and outperforms the current state-of-the-art model by a margin of 27.7% in terms of top-1 accuracy hits@1.

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