Towards Knowledge-based Recommender Dialog System
Qibin Chen, Junyang Lin, Yichang Zhang, Ming Ding, Yukuo Cen, Hongxia Yang, Jie Tang . Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP) 2019 – 188 citations
In this paper, we propose a novel end-to-end framework called KBRD, which stands for Knowledge-Based Recommender Dialog System. It integrates the recommender system and the dialog generation system. The dialog system can enhance the performance of the recommendation system by introducing knowledge-grounded information about users’ preferences, and the recommender system can improve that of the dialog generation system by providing recommendation-aware vocabulary bias. Experimental results demonstrate that our proposed model has significant advantages over the baselines in both the evaluation of dialog generation and recommendation. A series of analyses show that the two systems can bring mutual benefits to each other, and the introduced knowledge contributes to both their performances.